Built for AS 1851 work, with nothing fire-specific to assemble yourself.
ServiceM8 is a well-loved, easy-to-use job management app for general trades, but its full product runs on iOS/Mac, purchase orders and job costing are paid add-ons, and anything fire-specific is something you assemble yourself from custom forms. traqR arrives already shaped for fire protection: AS 1851 routine-service schedules, a fire asset register, AFSS readiness and defect-to-quote rectification, with every feature on every plan.
| Feature | traqR | ServiceM8 |
|---|---|---|
| Pricing model | Flat monthly tiers by team size, from $149/mo | Job-metered tiers, A$0 to A$349/mo (per-job & SMS limits) |
| All features on every plan | Every plan | Core bundled; some paid add-ons |
| Built for Australian trades | Australian-built | Australian |
| Compliance & safety (SWMS, AS1851, AFSS) | AS 1851, AFSS & SWMS built in | Via paid Forms add-on |
| Asset register & QR codes | Fire asset register + QR | Included |
| Service & maintenance contracts | AS 1851 routine schedules | Recurring jobs (no dedicated module) |
| Quoting & invoicing | Included | Included |
| Purchase orders | Included | Paid MyPO add-on |
| Timesheets & GPS | Included | Included |
| Client portal | Included | Asset portal / online pay |
| Financial reporting | Included | Via Job Costing add-on |
| Accounting integrations | Xero & QuickBooks | Xero, MYOB, QuickBooks |
| Mobile app (iOS & Android) | iOS now; Android coming soon | Full on iOS; limited on Android |
| AI business insights | Included | Smart Writing & AI agents |
ServiceM8 details are based on publicly available information (official site, Capterra/GetApp) as of June 2026 and may have changed, so check ServiceM8’s website for current pricing and features.
ServiceM8 handles recurring work generically. traqR ships with monthly, six-monthly, yearly and five-yearly routine services mapped to the AS 1851-2012 tables, planned for the whole term when the client approves the contract, with the right test report for each visit.
ServiceM8 meters jobs and SMS on each tier, with overage fees. traqR is one flat monthly price based on team size, so a busy month of inspections costs the same as a quiet one.
Purchase orders, job costing and forms are paid add-ons in ServiceM8. traqR includes the fire asset register with QR scanning, AFSS readiness tracking, pump and hydrant test reports and defect-to-quote rectification on every plan.
Export the register from your current system as a spreadsheet and import it from Excel or CSV, including workbooks with several sheets. Columns are matched automatically, and anything that does not match is kept as custom fields or notes.
Clients come in from CSV, Excel, Numbers or ODS with a preview of every row before anything is added. Staff and stock lists import from spreadsheets too.
Build each contract in the guided service contract quote: sites, AS 1851 services and frequencies, pricing and renewal terms. On approval every visit for the term is planned and the invoices are scheduled.
Print QR tags in your branding, and technicians test against the register in the field app from the first visit.
Yes. traqR covers the same quote-to-cash job management, then adds what fire work actually runs on: AS 1851 routine-service schedules, a fire asset register with QR scanning, AFSS readiness, test reports and defect rectification. It also has no per-job metering, with purchase orders and job costing included.
ServiceM8’s full product is iOS/Mac only. Android users get "ServiceM8 Lite," a limited companion app. traqR’s field app is on iOS now, with Android coming to Google Play.
ServiceM8 charges flat tiers but meters the number of jobs and SMS messages, with overage fees. traqR charges one flat monthly price based on team size, with unlimited jobs and every feature included.
Every feature, free for 14 days. No credit card required. Run traqR against your current tool on a real AS 1851 contract and decide for yourself.