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Service Contracts

Every AS 1851 contract, run from one place.

Quote a maintenance contract service by service. When the client approves it, traqR sets up the contract for each site, plans every visit for the term and lines up the invoices. Techs test against the site’s own assets on the phone, and the reports, defects and AFSS all live on the contract.

traqR: Service Contracts

Quote it service by service

Sites, services at monthly, three-monthly, six-monthly or annual frequencies, fixed or per-service pricing, inclusions and renewal terms, built in one guided quote.

Approved means set up

Approval creates a contract for each site, attaches its assets, plans every visit for the term and schedules the invoices. Nothing to re-key.

Billing that runs itself

Scheduled invoices go out on their send date, or invoice per visit, on a recurring schedule, or against the client’s purchase order.

How it works

From the quote to the last visit of the term

A maintenance contract is a promise to turn up, test and report on time for years. traqR holds the whole thing together so nothing depends on someone remembering.

A contract quote built the way the work is done

The service contract quote walks through the customer and sites, the contract, the services, pricing, inclusions, terms and a final review. Each service carries its own frequency and can be tied to the assets already registered at the site, so what you priced is what gets tested.

Several sites, one quote

Quote a whole portfolio at once. On approval each site gets its own contract.

Fixed or per service

Price the year as one figure, or price each service so the client sees exactly what they are paying for.

Terms in writing

Renewal term, notice period and any price increase on renewal are set out on the quote the client signs.

FAQs

Frequently asked questions

Yes, when the contract comes from a service contract quote: approval plans every visit for the term. For a contract you set up directly, you add each visit with its date, time and technicians.

A single service contract quote can cover several sites. When it is approved, each site gets its own contract with its own assets and visits.

Contracts from a service contract quote get their invoices scheduled for the term and emailed on each send date. You can also invoice per visit, generate a recurring invoice when you need it, or invoice against a client purchase order.

They are recorded against the asset with photos, a severity and a recommended action, and the failed items on a test report can be turned straight into a remedial quote.

The renewal term, notice period and any price increase are written into the quote the client approves, and the contract shows as expiring in its last 60 days so you can renew it in time.

Yes, for NSW fire contracts. The contract has a fire safety tab with the measures register, readiness checks and the Annual Fire Safety Statement itself.

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