Thirty years of knowing where the day goes wrong
traqR’s founder spent 30 years in the Australian fire protection industry: servicing systems, running service crews, managing maintenance contracts and answering to building owners, certifiers and fire authorities.
Across those years the same problems kept coming back. Paper logbooks went missing. Service dates slipped through the cracks. Defects were found on site and never turned into quotes. Technicians spent their evenings rewriting reports, and the office chased information across spreadsheets, inboxes and a handful of different apps.
The software on offer didn’t help much. Generic job management tools didn’t understand AS 1851, and fire-specific systems often locked the useful parts behind expensive upgrades. So traqR was built to be the platform the industry actually needed: one system that works the way fire protection businesses work, from the first quote to the final invoice.
The problems traqR was built to fix
Every one of these came from years in the field. Each has a direct answer in traqR.
Service dates slipping through the cracks
Every asset carries its own service interval, with anything due soon or overdue flagged before it turns into a non-conformance.
Reports rewritten after hours
Technicians complete inspections, tests and reports on site, on their phone, so the job is finished when they leave.
Defects found and never quoted
Failed items turn into a quote in a few taps, so remedial work gets priced while the visit is still fresh in the client’s mind.
Critical defects that nobody hears about
A critical defect alerts the office and the site contact straight away, and the technician can’t sign off until the site has been told.
Asset records scattered everywhere
One asset register per site, QR codes on the equipment, and the full service history against every asset.
Double handling between systems
Quote, schedule, complete and invoice in one flow, with invoices syncing to Xero or QuickBooks.
Built around AS 1851 and Australian compliance
Fire protection lives and dies on its records. traqR keeps the evidence of every inspection, test and repair where it belongs: against the asset, ready for the owner, the practitioner or the auditor.
- Asset registers organised by AS 1851 system groups
- A service interval set against every asset, with due soon and overdue work flagged
- Defects tracked from the moment they’re found to the moment they’re fixed, with critical defects escalated immediately
- Inspection and test records kept against each asset, ready when the annual statement or an audit comes around
- A built-in workflow for the annual fire safety statement
Why fire protection contractors choose traqR
Everything included
Every feature on every plan, from $99 a month. No add-ons and no paywalled upgrades as you grow.
Built for fire protection
Designed around the way fire contractors work on site and in the office, not adapted from generic project software.
Made in Australia
Built in Australia for Australian standards, regulators and the way the industry works here.
Quote to cash, connected
Quote, schedule, complete and invoice in one flow. No double entry, and every dollar tracked against the job.
Secure by design
Two-factor sign-in for every user, and every business’s data kept completely separate.
Industry know-how
Built by someone who spent 30 years in fire protection, so the workflow makes sense from the first day.
Questions about traqR
Who is behind traqR?
traqR was founded by someone with 30 years’ experience in the Australian fire protection industry, who built it to fix the problems they saw every day on site and in the office.
Who is traqR for?
Australian fire protection contractors who service, test and maintain fire safety systems, from owner-operators to businesses running multiple crews.
Does it work on phones?
Yes. Technicians use the traqR field app in their phone’s browser today, and a native iPhone app is coming soon to the App Store.
How quickly can we get started?
You can start a 14-day free trial straight away, with no credit card required. If you’d like a walkthrough first, book a demo.
Does traqR work with our accounting software?
Yes. traqR connects with Xero and QuickBooks.
How much does it cost?
Plans start at $99 a month, and every plan includes every feature. See the pricing page for details. View pricing