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The Uptick alternative for fire protection contractors

AS 1851 software with a price on the page and a trial you can start today.

Uptick is the best-known fire maintenance platform in Australia and a strong product, especially for larger teams. Contractors look further for a few consistent reasons: it is priced per user across office and field staff and quoted on request, the way in is a demo, and it says plainly it is not aimed at one-person operations. traqR covers the same AS 1851 ground at a flat published price, with a free trial you can start yourself.

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Why fire contractors look beyond Uptick

Pricing you can see

Uptick prices per user across office and field staff and quotes on request. traqR publishes flat tiers by team size, so you know the cost before you talk to anyone.

A trial, not a sales process

Uptick’s route in is a demo and a custom quote. traqR is 14 days free with no credit card, so you can load a real contract and test on site first.

Small teams welcome

Uptick is aimed at teams of roughly 3 to 50 technicians. traqR suits a two van contractor as readily as a twenty tech one.

Former FireMate users

Many FireMate customers were moved to Uptick when FireMate was retired. If you are reconsidering where you landed, traqR is worth a trial.

Where Uptick is strong

The deepest fire-specific toolset in the Australian market, with 1,000+ fire businesses on the platform and a 4.7/5 rating across 97 Capterra reviews.
Strong scheduling for recurring inspections, including route optimisation and an AI scheduler.
Mature accounting integrations (Xero, MYOB, QuickBooks, Sage) and 20-plus industry dashboards.

Uptick is best for: Fire and security businesses running roughly 3 to 50 field technicians on recurring compliance work who want the deepest fire-specific toolset available.

What to look for in a Uptick alternative

AS 1851 routines by frequency
Monthly, six-monthly, yearly and five-yearly visits planned for the whole contract term when the client approves.
An asset register you can test against
Every asset with QR tags, its history, what is due and open defects, imported from your existing spreadsheet.
Testing on the phone
Pass, defect or N/A per asset, critical or non-critical defects with photos, compliance questions and a signature.
Defects into quotes
Failed items on a test report become a remedial quote in one step.
Annual statements
The NSW AFSS built in: measures register, readiness, practitioner and owner e-signatures. Other states’ records kept the same way.
Somewhere for the building owner
A client portal with assets, reports, quotes, invoices, card payments and the AFSS signature.
The commercial side
Quoting, invoicing, purchase orders, inventory, timesheets and job costing in the same system.
A price you can see
Flat monthly tiers by team size from $149/month, every feature included, and a 14-day free trial with no credit card.
See traqR and Uptick feature by feature

Switching from Uptick to traqR

  1. STEP 1
    Bring the asset register across

    Export the register from your current system as a spreadsheet and import it from Excel or CSV, including workbooks with several sheets. Columns are matched automatically, and anything that does not match is kept as custom fields or notes.

  2. STEP 2
    Import clients, staff and stock

    Clients come in from CSV, Excel, Numbers or ODS with a preview of every row before anything is added. Staff and stock lists import from spreadsheets too.

  3. STEP 3
    Set up the service contracts

    Build each contract in the guided service contract quote: sites, AS 1851 services and frequencies, pricing and renewal terms. On approval every visit for the term is planned and the invoices are scheduled.

  4. STEP 4
    Tag the assets and start testing

    Print QR tags in your branding, and technicians test against the register in the field app from the first visit.

Uptick alternative: FAQ

What is a good Uptick alternative for a small fire contractor?

traqR is built for Australian fire contractors of any size, with AS 1851 servicing, fire asset registers, testing on the phone, the NSW AFSS and a client portal, at a flat price by team size with every feature included.

Can I move my data from Uptick to traqR?

Export your asset register, clients and staff from Uptick as spreadsheets and import them into traqR. The asset import matches columns automatically and keeps anything extra as custom fields.

Is traqR cheaper than Uptick?

Uptick does not publish its prices, so it depends on your quote. traqR’s flat tiers start at $149/month with every feature included, and the price follows team size rather than each user you add.

Can I try traqR before I switch?

Yes. 14 days free, no credit card. Run it beside your current system on a real contract before you decide.

Other alternatives
Simpro Alternative AroFlo Alternative ServiceM8 Alternative FireMate Alternative

Try traqR beside Uptick

Every feature, free for 14 days, no credit card. Import a real register, run a real AS 1851 visit, and decide on the evidence.

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