The hours you pay for and the hours you bill are rarely the same — and the gap is pure lost revenue. Measure your team’s billable utilisation and see what closing it is worth.
traqR captures time against every job so you can see real billable utilisation per person — and claw back the hours quietly leaking into admin and travel.
Start free trialBillable hours divided by paid hours is your utilisation rate — the single best measure of how much of the wages you pay actually turns into invoiced work.
Every paid-but-not-billed hour is wages with no revenue against it. Multiplied across a team and a year, small gaps add up to serious money.
See what nudging utilisation toward a target is worth. Even one more billable hour per person per week can fund a lot — without hiring anyone.
It’s the share of paid hours that you actually invoice a customer for. If a tradie is paid for 38 hours and bills 28, their utilisation is about 74%. It’s the clearest measure of productivity in a trades business, because it links the wages you pay directly to the revenue you earn.
For field staff, 75–85% is strong once you account for unavoidable travel, quoting and admin. Below about 65% usually means real revenue is leaking into unbilled time — too much travel, slow paperwork, poor scheduling or work that never makes it onto an invoice.
Because it repeats. One more billable hour per person, per week, across a team and 46 working weeks compounds into hundreds of billable hours a year at your charge-out rate — often tens of thousands of dollars, with no extra wages, vehicles or hiring involved.
Tighten scheduling to cut dead travel time, make sure every hour worked gets recorded and invoiced, reduce time lost to quoting and chasing paperwork, and stop giving away small extras for free. Capturing time against jobs as they happen — rather than reconstructing it later — is usually the biggest single win.
This calculator is a general guide, not financial advice. It uses steady averages across your team; real utilisation varies by person, season and job type. Use it to size the opportunity, then track actual time to act on it.
traqR captures time against every job so you can see real utilisation per person and lift it. Try it free for 14 days.