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Field Service Management

Run a tight field operation.

Schedule, dispatch and track your entire field team in real time, with everything they need to get the job done on their phone.

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traqR — Field Service Management

Real-time visibility

Know where every job and tech stands right now.

Mobile-first

Your crew works from the app, online or off.

Connected office

Field activity flows straight back to the office.

Features

Run your whole field operation from one system

Schedule, dispatch, track and invoice every job — with everything your crew needs in their pocket and everything the office needs in real time.

Plan the whole team in minutes

A visual calendar makes assigning the right person to the right job effortless — drag and drop to reschedule, fill every run efficiently by area, and the technician is notified on their phone the moment they’re booked.

Visual board

See your whole team’s day, week or month and reschedule in seconds.

Instant dispatch

Assign a job and the tech has the site, scope and history on their phone right away.

No clashes

Spot conflicts and gaps at a glance so every hour is used well.

FAQs

Frequently asked questions

Field service management (FSM) software helps you coordinate a field team end to end — scheduling and dispatching jobs, equipping technicians with a mobile app, tracking work in real time, capturing photos and signatures on site, and feeding it all back to the office for invoicing and job costing. traqR brings the whole operation into one connected system.

Assign jobs on a visual calendar and the technician is notified instantly on their phone with the site, scope and customer history attached. Drag and drop to reschedule, route efficiently by area, and slot urgent jobs into the day without a phone call.

Yes. The mobile field app works fully offline — essential on sites with no signal. Technicians capture photos, forms, notes and signatures, and everything syncs to the office automatically once they are back in range.

Yes. Every job updates live as it moves through its stages, and GPS sign-on shows accurate check-in and check-out — so you can answer a customer’s call without chasing your crew for an update.

Yes. Hours are captured from GPS sign-on and job activity, then flow into payroll and job costing automatically — so you get accurate labour costs without chasing paper timesheets.

Yes. traqR includes a mobile field app on iOS and Android so technicians can see their schedule, access job and customer history, capture photos and signatures, complete forms and finish jobs on site.

Yes. Everything a tech does in the field — status updates, photos, forms, signatures and hours — syncs straight back to the office, ready for invoicing, reporting and job costing with no double entry.

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